LEDEXPERT reserves the right to decline to trade with any company or person.
Orders may be made through the website, by email, and are considered confirmed by means of Order Confirmation, or by verbal agreement.
Cancellations of orders must be received by email, or another form of written correspondence, but may be accepted by another method, subject to the agreement of LEDEXPERT. You are entitled to a Cooling-off period of 14 days, which begins on the day that you receive the goods. Cancellation of orders must and can only be made within the Cooling off period. Cancellation will be not accepted after the Cooling off period. There is no charge for cancellations, but You have to Return the Goods according to the Returning goods policy (point 9 of Terms and conditions of Purchase) withing 14 days after the cancellation. All Goods are returned at Your risk and expense. LEDEXPERT will repay all payments you made for the Goods within 14 days after the products returned and inspected by us. Cancellation will not be accepted for Goods were made and/or customized for you (for example LED light strips, Aluminium LED Profiles and cables have been cut for custom size). Returning goods for warranty or cancellations are detailed in the Warranty and Returning Goods sections of the Terms and conditions of Purchase.